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PDF WE, the officials and employees of Cavite State University commit to

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WE, the officials and employees of Cavite State University commit to:

Serve you promptly, efficiently, and with utmost courtesy through authorized personnel with proper identification from Mondays to Fridays, 8:00 am to 5:00 pm

without noon break;

Ensure strict compliance with service standards, with written explanation for any delay in frontline services;

Respond to your complaints about our services the soonest possible or within the day through our complaint and assistance desk and tale corrective measures;

Value every citizen’s comments suggestions, and needs including those with special needs such as the differently-abled, pregnant women, and senior citizens; and Empower the public through 24/7 access to information on our policies, programs,

activities, and series through a website.

Please let us know how we have served you by doing any of the following:

Accomplish our feedback form available from our security personnel or call (046) 4150-014.

Thank you for helping us improve our services.

ALL THESE WE PLEDGE, because YOU DESERVE NO LESS.

(3)

The premier university in historic Cavite recognized for excellence in the development of globally and morally upright individuals.

Cavite State University shall provide excellent, equitable, and relevant educational opportunities in the arts, sciences and technology through quality instruction and responsive research and development activities.

It shall produce professional, skilled, and morally upright individuals for global competitiveness.

Please let us know how we have served you by doing any of the following:

 accomplish and drop our feedback form in box located available in concerned offices

 send your feedback through e-mail: picro@cvsu.edu.ph; and

 talk to our officer of the day/Director, Office of Public Information Office.

THANK YOU for helping us continuously improve our services.

(4)

Office:

OFFICE OF STUDENT AFFAIRS-GUIDANCE SERVICES UNIT

Office Hours: 8:00 – 5:00 Monday to Friday Contact Numbers: (046) 417-6770

Clients: Students

Nature of Service:

Admission Procedure for New Student

Step Applicant/Client Service Provider

Duration activity of

under normal Conditio

n

Person In Charge

Fees Form

1

Applicant submits the following documents to OSA

a. Photocopy of Reports card ( Form 138) or Transcript of Records ( Form 137) b. Photocopy of Certificate of Good Moral Character

c. 2 copies of 1x1 ID picture

d. Short folder e. Official Receipt of Testing Fee ( non-Refundable)

Receives accomplish ed

Application Form and other Required documents Registrar/

Guidance/

QAA

Cashier’s Office

5 minutes

2 minutes

Guidanc e Counsel or

Cashier

Php 150.00

OSA Guidance Form no.

1 Applicatio n Form for Admission

2

Applicant receives Examination permit

Schedules the Date of examinatio n

minutes 2

Guidanc e Counsel or

OSA Guidance Form no.

2

Examinati on Permit

3 Applicant takes the entrance exam

Administer s

Entrance examinatio n

minutes 90

Guidanc e Counsel or

OSA Guidance Form No.4 Verbal Answer Sheet and Form no.5 Mathemat ical Answer

(5)

Sheet

4 Applicant gets results of examination

Release the result of examinatio ns

2 minutes

Guidanc e

Counsel or

OSA Guidance Form no.

6

Result of Examinati on

5

Applicant gets Notice of Admission Note: For applicants seeking admission to BSHRM, DHRM and BSTRM, the applicant is required to undergo interview : a. Gets interview form

b. Applicant undergoes interview at HEVTED, College of Education c. Applicant return to OSA and submit accomplished interview form

Release the Notice of Admission and logs the NOA number and name of student and signs the logbook under the column

“Released by”.

Release interview form

2 minutes

minutes 2

Guidanc e

Counsel or

Guidanc e Counsel or

OSA Guidance Form no.7

OSA form no. 3 Interview Form

6

Applicant presents the Notice of

Admission to the Registrar’s Office for the issuance of Medical Slip

Registrar’s

Office Registra

r

Note: Common to all CvSU Campuses

(6)

Office:

OFFICE OF STUDENT AFFAIRS-GUIDANCE SERVICES UNIT

Office Hours: 8:00 – 5:00 Monday to Friday Contact Numbers: (046) 417-6770

Clients: Students

Nature of Service:

Admission Procedure for Transferees

Step Applicant/Client Service Provider

Duration activity of

under normal condition

Person In

Charge Fees Form

1

Applicant presents his Credentials for initial evaluation

Evaluates and Compute the GPA

10

minutes Guidance Counselor a. Applicant gets

Notice for Interview Form and Proceed to concerned college for further evaluation

Issues Interview form

5

minutes Guidance Councilor

OSA Guidance Form no. 3 Interview Form

b. Applicant undergoes interview with the respective college

Concerned

College 60

minutes College Registrar

c. Applicant returns to OSAA and submit the accomplished interview slip

2

If qualified from the evaluation of the College, the applicant

submits the following documents to OSA:

Photocopy of Transcript of Certificate Of Grades

Photocopy of Certificates Of Good Moral Character

Photocopy of

Receives and files the documents

5

minutes Guidance Counselor

OSA Guidance Form no. 1 Applicant for Admission

(7)

Honorable Dismissal

Photocopy of NBI

Clearance

2 copies of 1x1 ID Picture

Short folder

Official Receipts (OR) for testing fee

3

Applicant receives examination permit

Issues

Examination Permit

5

minutes Guidance Counselor

OSA Guidance Form no. 2 Exam Permit

4

Applicant takes the entrance exam as scheduled

Administers entrance examination

90

minutes Guidance Counselor

OSA Guidance Form No. 4 Verbal Answer Sheet and Form No.5

Mathematical Sheet

5 Applicant gets the result of examination

Releases the result of examination

minutes 10 Guidance Counselor

OSA Guidance Form no. 6 Results of Exam

6 Applicant gets the Notice of Admission

Releases the Notice of Admission and Logs the NOA number and the name of the student and signs the logbook under the column

“released by”

5

minutes Guidance Counselor

OSA Guidance Form no.8 Notice of Admission for

Transferees

7

Applicant.

Presents the NOA to the Dean of OSA together with all the

Interview and Affix signature

30

minutes Dean, OSA

(8)

complete

requirements for interview

8

Applicant proceeds to the Office of the Vice President for Academic Affairs (OVPAA)

Interviews and signs the NOA

30 minutes

VP for Academic Affairs

9

Applicant presents the Notice of

Admission at the Registrar’s Office for the issuance of Medical Slip

Issue

Medical Slip 30

minutes Registrar’s Office

(9)

Office:

OFFICE OF STUDENT AFFAIRS-GUIDANCE SERVICES UNIT

Office Hours: 8:00 – 5:00 Monday to Friday Contact Numbers: (046) 417-6770

Clients: Students

Nature of Service:

Application / Renewal Procedure for Scholarship

Step Applicant/Client Service Provider

Duration of activity

under normal condition

Person In

Charge Fees Form

1

Applicant/Scholar submits the following documents:

1. Accomplished scholarship form.

FOR NEW APPLICANTS 2. Photocopy of Report Card (Form 138) or Transcript of Records (Form 137)

3. Checklist of courses

4. Photocopy of Certificate of Good Moral Character 5. 1 copy of 2x2 ID picture (latest) 6. Short folder 7. Copy of

combined or joint income tax return of parents for the affidavit of non- filing of tax from the BIR 9for CvSU State

Scholarship, Job Experience

Program, RA 7160 applicants only) 8. Certification as Class

Valedictorian, Salutatorian, 1st

Receives and Evaluates the required documents

5 minutes

Head, Financial Assistance Services

OSA FASU form No. 1 Scholarship Application Form

(10)

,2nd ,3rd Honorable Mention indicating the number of graduates (for Entrance Scholarship applicants only) 9. Certified true copy of birth certificate (for CvSU State Privilege and RA 7160 applicants) 10. Guarantor’s Letter (for Job Experience Program

applicants only) 11. Parents consent (for Job experience Program

applicants only) 12. Certificate of Grades

13. Photocopy of pre-registration form)

2

Applicant

undergo interview 9For CvSU State Scholarship and Job Experience Program

applicants only)

Conducts Interview

minutes 5

Dean, OSA (for CvSU State

Scholarship Applicants) Guidance Counselor;

Vocational Placement Coordinator;

Head, Financial Assistance Services unit

3

Applicant gets contract and accomplishes said contract (for CvSU State Scholarship and Job Experience

Issue scholarship

contract 3

minutes

Head, Financial Assistance Unit

OSA FASU Form No. 6, CvSU State

Scholarship Contract;

FASU Form

(11)

Program

applicants only) Note:

OLD STUDENTS PROCEED TO STEP 5

No. 10 JEP Contract

4

Applicant submits the accomplished contract

Receives the accomplished contract and prepare Certification of

Scholarship

2 minutes

Head, Financial Assistance Unit

OSA FASU Form No. 2

Certification of

Scholarship

5

Applicant scholar gets Certification of Scholarship

Issues of Certificate of

Scholarship 2 minutes

Head of OSA Financial Assistance Unit

OSA FASU Form No. 2.

Certification of

Scholarship

6

Scholar signs the logbook under the column “

Received By”

Have the logbook signed under the column “ Received By”

2 minutes

Head of Financial Assistance Services Unit

7

New and old scholars submit Certification of Scholarship to the Cashier’s Office and

Registrar’s Office for the

reassessment of fees

Cashier Registrar

Note: Common to all CvSU Campuses

(12)

Office:

OFFICE OF STUDENT AFFAIRS-GUIDANCE SERVICES UNIT

Office Hours: 8:00 – 5:00 Monday to Friday Contact Numbers: (046) 417-6770

Clients: Students

Nature of Service:

Procedure in Securing Certification of Good Moral Character

Step Applicant/Client Service Provider

Duration of activity

under normal condition

Person In

Charge Fees Form

1 Applicant/Scholar submits the following documents:

1.Accomplished University Clearance

2. Official receipt of payment for the certificate of good moral character from the Cashier’s office

Receives and checks the submitted documents

2

minutes Vocational Placement Coordinator

Php

15.00 University clearance

2 Applicants fills

out the logbook Prepares and releases the certificate of good moral character

minutes 2 Vocational Placement Coordinator

Certificate of Good Moral Character

3 Applicant signs the logbook and receives the certificate

Signs the logbook under the column

“released by”

2

minutes Vocational Placement Coordinator

Note: Common to all CvSU Campuses

(13)

Office:

REGISTRAR’S OFFICE

Office Hours: 8:00-5:00 Monday to Friday (No Lunch Break) Contact Numbers: (046) 471-6770

Clients: Students

Nature of Service:

Authentication and CAV

Step Application/Client Service Provider

Duration of activity

under normal condition

Person In

Charge Fees Form

1 Student requests for authentication and CAV.

Receives the original and

photocopy of credentials.

2 minutes Assigned

clerk

2 Screens and

prepares

documents. 5 minutes

3

Student proceeds to cashier's office for payment of authentication and CAV fees.

Receives payment of

fees. 2 minutes Cashier's Office

Php150 .00 for authent ication Php 20.00 for CAV

Official receipt

4

Student

submits/presents the receipt to the registrar’s office

Releases

credentials. 2 minutes Assigned

clerk CAV

Note: Common to all CvSU Campuses

(14)

Office:

REGISTRAR’S OFFICE

Office Hours: 8:00-5:00 Monday to Friday (No Lunch Break) Contact Numbers: (046) 471-6770

Clients: Students

Nature of Service:

Enrollment for Freshmen Students

Step Application/Client Service Provider

Duration of activity

under normal condition

Person In

Charge Fees Form

1 Submits

requirements for admission.

Receives and

evaluate the credentials.

5 minutes Assigned clerk

Notice of Admission,

medical results.

2 Fills up information sheet.

Receives information sheet and prepares registration form.

5 minutes Assigned clerk

Student informatio n sheet, registration form

3 Proceeds to the

Cashier’s Office Pays fees. 2 minutes Cashier Official Receipt

4 Submits copy of paid registration form.

Validates registration form and issues temporary ID.

2 minutes Assigned

clerk

Note: Common to all CvSU Campuses

(15)

Office:

REGISTRAR’S OFFICE

Office Hours: 8:00-5:00 Monday to Friday (No Lunch Break) Contact Numbers: (046) 471-6770

Clients: Students

Nature of Service:

Enrollment for Transferees

Step Application/Client Service Provider

Duration of activity under

normal condition

Person In

Charge Fees Form

1 Submits

requirements for evaluation.

Receives and evaluates the

credentials and releases pre-

registration form.

5 minutes College evaluation committee

Evaluation form, checklist of courses, pre-

registration

2 Submits

requirements for admission.

Evaluates, receives and completes credentials.

5 minutes Assigned

clerk

Student information sheet, registration form

3 Fills up

information sheet.

Receives information sheet and prepares registration form.

5 minutes Assigned

clerk

Student information sheet, registration form

4 Proceeds to the

Cashier’s Office. Cashier Official

Receipt

5 Submit copy of paid registration form.

Validated registration form and issue temporary ID.

5 minutes Assigned

clerk

Note: Common to all CvSU Campuses

(16)

Office:

REGISTRAR’S OFFICE

Office Hours: 8:00-5:00 Monday to Friday (No Lunch Break) Contact Numbers: (046) 471-6770

Clients: Students

Nature of Service:

Enrollment for Old Students

Step Application/Client Service Provider

Duration of activity under

normal condition

Person In

Charge Fees Form

1

Presents class cards and submits pre-registration form for

evaluation.

Evaluates grades and advises student on the subjects to be

enrolled.

5 minutes College

Registrar

Certification of grades, pre-

registration form

2 Waits for the advise and pre- registration form.

Prepares pre-

registration form.

10 minutes Assigned

clerk Advise Pre- registration form

3 Pays tuition fee Releases registration

form. Cashier's Official

Receipt

4 Transfers to

window 3 Releases registration

form. 10 minutes MIS Staff

Pre-registration and Registration form.

5 Submits official receipt and registration form.

Validates registration form and issues temporary ID.

5 minutes Assigned clerk

Registration Temporary ID

Note: Common to all CvSU Campuses

(17)

Office:

REGISTRAR’S OFFICE

Office Hours: 8:00-5:00 Monday to Friday Contact Numbers: (046) 471-6770

Clients: Students

Nature of Service:

Issuance of School Credentials

Step Application/Client Service Provider

Duration of activity

under normal condition

Person In

Charge Fees Form

1 Graduate / Undergraduate student

Receives accomplishe d university clearance.

2 minutes Assigned clerk Accomplished University Clearance

2 Graduate / Undergraduate student

Evaluates and, screens of official records.

5minutes Assigned

clerk

3 Graduate / Undergraduate student

Schedules and prepares request for other requirement s.

7 working days processing

Assigned

clerk Request for F137

4 Graduate / Undergraduate student

Submits clearance and other requirement s.

2 minutes Assigned

clerk Accomplished University clearance

5 Pays fees Receives

payment. Cashier's

6 Releasing of

credentials Releases

credentials 2 minutes Assigned clerk Note: Common to all CvSU Campuses

(18)

Office:

REGISTRAR’S OFFICE

Office Hours: 8:00-5:00 Monday to Friday (No Lunch Break) Contact Numbers: (046) 471-6770

Clients: Students

Nature of Service:

Replacement of lost registration form

Step Application/Client Service Provider

Duration of activity under

normal condition

Person In

Charge Fees Form

1 Student submits request form and affidavit loss

Receives of request and affidavit of loss.

2 minutes Assigned

Clerk Request

Slip

2

Student proceeds to the cashier's office for payment of loss

registration form

Prepares of requested

documents. 5 minutes Assigned

Clerk Php

50.00 Official Receipt

3 Student submits request OR to the registrar's office

Prints, stamps registration form.

2 minutes Assigned

Clerk Registration Form

4 Releases

registration

form. 2 minutes Assigned

Clerk Credentials Note: Common to all CvSU Campuses

(19)

Office:

REGISTRAR’S OFFICE

Office Hours: 8:00-5:00 Monday to Friday (No Lunch Break) Contact Numbers: (046) 471-6770

Clients: Students

Nature of Service:

Issuance of Certification of Grades

Step Application/Client Service Provider

Duration of activity under

normal condition

Person In

Charge Fees Form

1 Student submits request for issuance of COG

Receives

request 2 minutes Assigned

Clerk Request

Slip

2 Student proceeds to the cashier's

office for payment Pays fees Cashier's

Office Php

15.00 Official Receipt

3 Prints and

approves

COG. 2 minutes Assigned

Clerk

4 Releasing

of

credentials 2 days Assigned

Clerk Certificate of Grades Note: Common to all CvSU Campuses

(20)

Office:

CASHIER’S OFFICE

Office Hours: 8:00 AM – 4:00 PM Monday to Friday (No Lunch Break) Contact Numbers: (046) 471-6770

Clients: Students

Nature of Service:

Receipt of Payments

Step Applicant/Client Service Provider

Duration of activity

under normal conditio

n

Person In

Charge Fees Form

1

Present completely filled-out request slip, certification, registration forms etc,

Evaluate registration forms and other requirement as to completeness and accuracy

1 minute Cashier/

Collecting Officer

Request slip, order of payments and registration forms 2 Pay the

corresponding amount

Cashier’s Office

Depends pm request/

transaction

Completion Issue Official Receipt 1 minute

Cashier/

Collecting

Officer Php 10/unit Completion Form

Official Transcript of

Record Issue Official Receipt 2 minutes Cashier/

Collecting Officer

Php20/page Php50/page with scanned picture

Request slip

` Certificates:

1. Good moral character 2.

Grades Issue Official Receipt 2 minutes Cashier/

Collecting Officer

Php15/copy Php15/copy from 2nd copy Honorable Dismissal Issue Official Receipt 2 minutes

Cashier/

Collecting

Officer Php15.00

Authentication and

Verification (CAV) Issue Official Receipt 2 minutes

Cashier/

Collecting

Officer Php15.00

Authentication of

TOR / Diploma Issue Official Receipt 2 minutes

Cashier/

Collecting

Officer Php15.00/set

Testing Fee Issue Official Receipt 2 minutes

Cashier/

Collecting

Officer Php 150.00 Application Form

Tuition Fee for

regular Students Issue Official Receipt 2 minutes Cashier/

Collecting Officer

Cash Installment 50% tuition fee 100%

misc. and fiduciary fees

Registration Form

Tuition fee for

scholars Verify from the list of

scholars 2 minutes Cashier Based on scholarship previleges

Certification of

Scholarship/

(21)

Registration form

Adding / Changing of

subjects Issue Official Receipt 2 minutes Cashier

Adding/

changing form Dropping of subjects Issue Official Receipt 2 minutes Cashier Dropping

form Graduation Fee Issue Official Receipt 2 minutes Cashier

Ranging from Php 1,200 – Php 1,500

Application for

graduation

Thesis Adviser Fee Issue Official Receipt 2 minutes Cashier Php 1,500.00

Registration Form

(22)

Office:

Human Resource Management Office

Office Hours: 8:00 am to 5:00 pm / Mondays to Fridays Contact Number: (046) 471-6607

Client: Applicant

Nature of Service:

Hiring of Applicant (Academic and Non-Academic)

Step Applicant/Client Service Provider

Duration of Activity

Person In

Charge Fee Form 1 Submit /Present

complete documents:

1. Application letter 2. Credentials

Check all the documents

5

minutes Local HR

Assistant Documents submitted

Review the documents and call up the potential applicants for the vacant position

10 minutes Local HR

Schedule an interview 30

minutes per applicant

Committe e

composed of Local HR, Departme nt/Unit concerned and

Campus Dean

Interview form and applicant’s credentials

Tally the score of each applicant

Local HR

Endorsemen t to the University Selection Board of the list of

qualified applicants

PSB Assistant

Call up the qualified 10

minutes Local HR

(23)

applicants 2 Report to the

local HR office Give some reminders and provide the qualified applicant a checklist of documents to be submitted

10 minutes Local HR Checklist of documents:

NBI clearance PDF, PDS, TOR Medical Result

Psychological Exam

Result(for old employees) Recommenda tion Letter (for old employees) Evaluation Result 3 Report to the

Main Campus Evaluation of

University Selection Board and Interview

30

minutes/

applicant

Campus Dean, HRMO Director, VP FA

president

(24)

Office:

Human Resource Management Office

Office Hours: 8:00 am to 5:00 pm / Mondays to Fridays Contact Number: (046) 471-6607

Nature of Service:

Preparation of Appointment (Campus)

Step Applicant/Client Service

Provider Duration

of Activity Person In

Charge Fee Form 1 Submit /Present

complete documents:

1. NBI clearance 2. PDF, PDS,

TOR 3. Medical

Result 4. Psychologic

al Exam Result 5. PES (for old

employees) 6. Recommend

ation Letter (for old employees) 7. Evaluation

Result

Review and check all the requirements/s upporting documents

5 minutes Local HR

Assistant Document s submitted

Affix signature at the back of the

appointment paper

1 minutes Local HR

officer Document

s submitted

Forward to the

HRMO 2 weeks HRM

Assistant Document s

submitted Affix signature

at the back of the appointment paper

1 minute Director

HRMO Appointme

nt Paper

Forward to the Chairman of the PSB for signature

5 minutes ODA clerk

(25)

Signs the Certification at the back of the Appointment paper

1 minute PSB

chairman Appointme nt Paper

Forward Appointment paper to the President for approval and signature

5 minutes Universit y President

Appointme nt Paper

Furnish Local HR with a photocopy of appointment for submission to the CSC

1 day HRM

Submit

appointment to the CSC for approval

At least 1 week from agency approval

HRM

Assistant Appointme nt paper

Approval and signature of the CSC director

2 minutes CSC

Director Appointme nt

Officially transmit to the Local HR a copy of the CSC approved

appointment

2 minutes HRMO

staff CSC

Approved Appointme nt paper

2 Received CSC approved appointment

Record receipt

of appointment 1 minute Local HR

staff Logbook

(26)

Office:

CAMPUS HEALTH SERVICES UNIT

Hours: 8:00am - 5:00am/ Mondays- Fridays Contact Number: (046) 471-6770

Clients: Student

Service:

Physical Examination of New/Freshmen Students

Step Patient/ Client Service Provider

Duration of Activity (Under

Normal Circumstances)

Person in

Charge Fee Form 1 Present the Notice

of Admission (from Guidance and Counseling Office)

Assesses what medical service/s is/are needed by the patient.

Release Referral slip.

30 seconds/ Health/front desk

personnel or nurse-on duty (NOD)

2 Presents referral slip for medical examination at Mary Immaculate Laboratory.

Medical Examination includes:

1. Chest x-ray 2. Urinalysis 3. CBC

(Complete Blood Count) 4. Fecalysis 5. Dental

Examination

Pulls out/gives up patient form and payment slip.

1 minute Health/front desk

personnel or nurse-on duty

Php

280.00 Official receipt

3 Presents official receipt Mary Immaculate Laboratory

Conducts medical examination at Mary Immaculate Laboratory

1-2 hours Mary

Immaculate Laboratory (Nurse on duty) 4 Submits the

original copy of all the results of medical

examination to the campus clinic

Receives/

files the medical results of the students.

1 minute Health/front desk

personnel or nurse-on duty

(27)

Office:

CAMPUS HEALTH SERVICES UNIT

Hours: 8:00am - 5:00am/ Mondays- Fridays Contact Number: (046) 471-6770

Clients: Faculty, Staff, Employee and Student

Service:

Medical Consultation and Treatment

Step Patient/

Client Service Provider

Duration of Activity (Under

Normal Circumstances)

Person in

Charge Fee Form 1 Comes to

the clinic for

consultation

Assesses what medical service/s is/are needed by the

patient.

30 seconds/

consultation

Health/front desk

personnel or nurse-on duty (NOD)

2 Pulls out/fills

up health consultation

form. 1 minute /

consultation

Health/front desk

personnel or nurse-on duty

Health Consultation Form, Health Card of students/

Health Record/

Folder of Employee 3 Submits

oneself to the

assessment of vital signs

Takes vital signs of the patient (HR, RR, BO, Temp, weight, etc.) and records in health card/ form.

3 minutes / consultation

Health/front desk

personnel or nurse-on duty

4 Goes to Nurse on duty (NOD)

Accompanies patient to the NOD with his/her medical card/form.

30 seconds /consultation

Health/front desk

personnel or nurse-on duty 5 Submits

oneself to the

consultation process

Gathers medical history and conducts physical examination or check-up.

10 minutes / consultation

Nurse-on duty

6 Prescribes

medicines as necessary.

2 minutes /consultation

Nurse-on

duty Prescription

Pad Fills up and

gives referral to specialist doctors or other

2 minutes /consultation

Nurse-on

duty Referral

form/

Laboratory Request Form/

(28)

medical procedures as necessary.*

Prescription

7 Submits/

Presents prescription

Dispenses available prescribed medications (initial dose).

1 minute / consultation

Nurse-on-

duty Prescription

Pad Health Record

Conducts prescribed treatment (e.g.

mobilization)- as

necessary.*

15 minutes / Treatment

Nurse-on- duty

Accompanies the patient to the ward.*

If the patient is advised to stay

from a observation and

treatment

NOD

8 Signs in the patient’s logbook

Advises follow-up and reminds the instruction/

prescription. 1 minute / consultation

Health/

front desk personnel or nurse-on- duty ( NOD)

Logbook of Medical Consultation and

Treatment Logbook of In-Patients as necessary

9 Cleans,

disinfects and/or sterilizes medical supplies, instruments and

equipment used.

30 minutes / case

Health/front desk

personnel or nurse-on duty (NOD)

10 Updates and

files the health

record. 2 minutes / consultation

Health/front desk

personnel or nurse-on duty (NOD)

Health Consultation Form, Health cards of student/

health record/

folder of employees

(29)

Office:

CAMPUS LIBRARY

Office Hours: 8:00am to 5:00pm Monday to Friday (No Lunch Break) Contact Numbers: (046) 471-6770

Clients: Students, Instructors and Employees

Nature of Service:

Request for Use of the Library Resources

Step Applicant/

Client Service Provider

Duration of activity

under normal condition

Person In

Charge Fees Form

1

Visitor Presents letter to use the library resources.

Receives letter

of referral. 1minute Assigned

clerk Free of

Charge Letter of referral

2

Logs in the visitors logbook and leaves unnecessary things in the baggage area near the

entrance of the library.

2 minutes Assigned

clerk Free of

Charge Logbook

3

Submits the referral letter to the librarian in-charge at the desk and signs in the record book for library fee.

1 minute Assigned

clerk Php

20.00

Library record book

4

Proceeds to the catalog for the title/

author and subject needed for research.

(30)

Office:

CAMPUS LIBRARY

Office Hours: 8:00am to 5:00pm Monday to Friday (No Lunch Break) Contact Numbers: (046) 471-6770

Clients: Students, Instructors and Employees

Nature of Service:

Request for Library Cards (New Students)

Step Applicant/

Client Service Provider

Duration of activity

under normal condition

Person In

Charge Fees Form

1

Freshmen and faculty inquire about issuance of library card.

(Provide 1 pc 1x1 picture.)

Provides the students with forms to be filled up.

2 minutes Assigned

clerk Free of Charge

Library registration form

2

Encodes/

types the data of the students and the

validity date.

Signs registration forms of the students.

2 minutes per ID and borrower’s

card

Assigned

clerk Free of Charge

Library ID or borrower’s card

3

Schedules and releases

encoded/

typed library ID or

borrower’s card.

1 minute 1-2 working

days

Assigned

clerk Free of

Charge Logbook of library

(31)

Office:

CAMPUS LIBRARY

Office Hours: 8:00am to 5:00pm (No Lunch Break) Contact Numbers: (046)471-6770

Clients: Students, Instructors and Employees

Nature Service:

Validation of Library or Borrower’s Card (Old Student)

Steps Applicant/

Client Service Provider

Duration of activity

under normal condition

Person In

Charge Fees Form

1

Students, instructors and employees request for validation of library or borrower’s cards.

Students present their latest registration form while faculty members present their ID.

Checks registration form for current semester together with their library or borrower’s card.

1 minute Assigned

Clerk Free of Charge

Library ID or borrower’s card

2

Stamps validity date on the

borrower’s card and countersigns the Library ID.

1minute Assigned

Clerk Free of Charge

Library ID or

borrower’s card

3

Releases validated library ID or borrower’s card.

1minute Assigned

Clerk Free of Charge

Library ID or borrower’s card

(32)

Office:

CAMPUS LIBRARY

Office Hours: 8:00am to 5:00pm Monday to Friday (No Lunch Break) Contact Numbers: (046) 471-6770

Clients: Students, Instructors and Employees

Nature of Service:

Request for Replacement of Lost Library Cards

Step Applicant/Client Service Provider

Duration of activity

under normal condition

Person In

Charge Fees Form

1

Students,

instructors, and employees report affidavit of loss.

Receives affidavit of

loss. 1minute Assigned

Clerk Free of Charge

Affidavit of loss of Library ID or

borrower’s card

2

Finds the library registration form from file and

types/encodes the data of students.

2 minutes per borrower’s

card

Assigned

Clerk Free of Charge

Library ID or

borrower’s card

3

Schedules and releases

encoded/

typed new library ID or borrower’s card.

2 minutes Assigned

Clerk Php 20.00

Library ID or borrower’s card

(33)

Office:

CAMPUS LIBRARY

Office Hours: 8:00am to 5:00pm Monday to Friday (No Lunch Break) Contact Numbers: (046) 471-6770

Clients: Students, Instructors and Employees Nature of Service:

Borrowing and Returning of Books

Step Applicant/

Client Service Provider

Duration of activity

under normal condition

Person In

Charge Fees Form

1

Students, Instructors and Employees present books to be borrowed

Borrowing of books:

Writes call numbers and accession numbers and stamps due dates on the borrower’s card, book cards and due slips of the book.

2 minutes Assigned

Clerk Free of Charge

CvSU ID

&

Library ID or

borrower's card

2

Returning of Books

Stamps the current date the book was returned on the borrower’s card. Finds the book cards on the file and places them in the book pockets.

2 minutes Assigned

Clerk Free of Charge

CvSU ID

&

Library ID or borrower's card

Mga Sanggunian

NAUUGNAY NA DOKUMENTO

The MSU- Iligan Institute of Technology through its Bids and Awards Committee invites interested suppliers to apply for eligibility and to bid for the hereunder project: Name of